Literatur

"Prozesskommunikation — Der Schlüssel für konstruktive Kommunikation"
Elisabeth Feuersenger
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"So kannst Du mich erreichen — Prozesskommunikation® in Schule und Erziehung"
Judith A. Pauley, Joseph F. Pauley, Dianne F. Bradley, u.a
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"Establishing a Culture of Patient Safety — Improving Communication, Building Relationships, and Using Quality Tools"
Judith A. Pauley, Joseph F. Pauley
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"If You Want Them To Listen, Talk Their Language"
Elisabeth Feuersenger, Andrea Naef
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"Communication The Key to Effective Leadership"
Judith A. Pauley, Joseph F. Pauley
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"Parlez-Vous Personality"
Gerard Collignon, Pascal Legrand, John Parr
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"The Process Therapy Model"
Taibi Kahler
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"Effective Classroom Management"
Dianne F. Bradley, Judith A. Pauley, Joseph F. Pauley
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"The Mastery of Management"
Taibi Kahler
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